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Blame "The Radio People," Says TV Guy
Michael Hedges February 25, 2013 Follow on Twitter
Management theory holds that senior executives enunciate mission and vision to inspire those in lower ranks. If all goes well, the job gets done and the product or service is successfully delivered to the delighted customer. As organizations grow large, particularly in the public sector, top management can devolve into institutional self-preservation above all else and it can be blinding.

 

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