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Some Plain Talking In Two Important Speeches About ‘Appointment Media’: Tom Curley of AP Says News Industry Attitudes Have to Change and Gavin O’Reilly of WAN Says Online Has Little To Do With The Future Health Of NewspapersA few days back Tom Curley, AP President and CEO, spoke in New York and Gavin O’Reilly, president of the World Association of Newspapers (WAN), spoke in Manchester, England – worlds apart – but their basic message in important speeches that should not be missed was quite similar, that while attitudes need to change, content, as always, is all important, and traditional media still has a long healthy road ahead.Curley does not believe that online has mortally wounded newspapers, but he emphasized the time has come to “take bold decisive steps to secure the audiences”. He emphasized, “The irony of the disrupted news economy of the 21st century is that the news is hot, but the news business is not.” He said the problem is that “old media companies the world over are bemoaning their lost audiences and sinking revenues,” but he knows from AP research conducted by anthropologists the world over that many young adults are news junkies. So what to do about an apparent disconnect? “I’ve been inside many major news organizations the last couple of years, and, invariably, I hear the same refrain. We know what to do, but we can’t get it done. Or, sadly, we’re in worse shape than we were two years ago because we’re spending even more proportionately trying to keep the old model functioning. More than a few persist in trying to make their online sites life rafts for newspapers or newscasts. “So, a few more things have to change. The pressure on the bosses will have to build. Many more of us in leadership positions must step up and say, now.
“The first thing that has to go is the attitude. Out institutional arrogance has done more to harm us than any portal. We must understand and embrace the new ways (young) people are consuming content. “There’s still a place for appointment media – a home delivered newspaper on the porch each morning or evening newscast while making dinner. But it is a smaller place. People, of course, want the news when they want it. Even more difficult to accept, they want control over what they get.” Once attitude is taken care of, the next to go must be despair. News, he says, is a growth business, and the industry must not allow declines in the appointment media to hide that there are terrific news opportunities available. “More people are accessing news more frequently than ever before the world over,” he told guests at the annual Knight-Bagehot dinner. “All media platforms – video, audio, digital and even text – are seeing growth. Demand for the four major content areas – news, entertainment, sports and financial – continue to rise.” And the bottom line: “The adjustment we’re being asked to make is to a world of increased access, new competition, and different business models. It’s not about easing onto the obit page.” And how to do it:: “We must speed up our clock to real time. When I started, in the sixties, the news cycle was 12 hours. Today, it’s three hours – about the time it takes for a significant percentage of the people interested in a story to have encountered the story or the news they need. Yet, newspapers and newscasts run with lead stories of marginal interest that are 20-plus hours old.” And most important of all, he warned -- obviously not writing his speech in famed AP inverted pyramid style with this towards the end of his presentation – “editors need to stop pining for the old world and intensify the leading to the new. “Great editors connect with readers and viewers. They build – or to use the vernacular – aggregate audiences, big or niche, with value, social currency and, ultimately, impact on the political process or social norms. “The measuring stick, really the vision, has to be about much more than yesterday’s news. Clearly, new types of news consumption behaviors have emerged. Scanning the news has become the norm. A majority get news online – more than those who read a daily newspaper, and half of them scan for updates several times a day. “Deeper dives for the news also are vital to today’s news consumers. The need for sophisticated content sets up opportunities around analyses, perspective, opinion, interactivity, archives and related information, especially content that can be linked. “We are approaching an amazing point in the history of media. Quality will rule. With traffic to destination websites flattening and new distribution making all content accessible, we’re entering a new era of brutal competition. The best will stand out because they will be sought out. Newsrooms need to be organized around new content needs.” A couple of days later Gavin O’Reilly, who in addition to being WAN president is also Group Chief Operating Officer of Independent News and Media, gave the keynote address to the UK Society of Editors convention. His theme was in quoting Rupert Murdoch’s comment in the News Corp 2007 annual report, “While I share the concerns of those who fret about the future of newspapers, I have never shared their sense of gloom.” O’Reilly reminded everyone that when comparing the health of print and online there must be financial context. Newspapers, he said, are globally a $190 billion industry that expects a 17% growth in advertising over the next five years – more than the previous five years – whereas online advertising is worth just $21 billion, and 65% of that is by Google, Yahoo and MSN. He didn’t say it, of course, but online is looking for double digit annual percentage growth instead of print’s low single digit growth, but his point was that newspapers are healthy and getting healthier, and he stressed, not just in India and China, the two main growth areas. In studying the UK trend of steadily declining circulation he put the blame on two causes, “Firstly, the rapid and much-hyped proliferation of free newspapers and, secondly, a market that has become profoundly distorted by a promotionally-led agenda. “Why go out and buy a paper if there’s an odds-on chance that at least 10 people will tackle you on your way to work and try to shove a free newspaper in your face, or will entice you with a free DVD, a free CD, a wall chart and the rest? Newspaper groups whose efforts are often marked by lower margins, or worse, will justify their actions by saying they are putting a newspaper into the hands of people who wouldn’t otherwise read them. “The thinking is that recruiting readers young – and getting them into the habit of newspapers – will suddenly lead to some Darwinian evolution, where at some stage (presumably when they turn 43-and-a-half) they will unilaterally trade up and start to buy a paper. What a load of old tosh! “I, for one, know that the future of media companies will be what it has always been built upon and that's content, content, content. Do I mean user-generated content? Well, that will clearly have its place but I'm really talking about distinctive comment and analysis; well-crafted and well-edited content that has faced the rigors of a well-honed editorial process. To me, that is not only the USP of the newspaper of the past, but more critically for its future, built upon journalistic skills that are not simply an inalienable right of someone with attitude sitting in a garage in front of a PC, but rather a skill that is learned and earned. “I see a world where quality, distinctive journalism in print and online will stand the test of time and the constant onslaught of technological innovation. Some will accuse me of wishful thinking. I see it as a worthy financial strategy built on a belief that quality, established and trustworthy journalism will become even more relevant, even more vital in this growing digital age, where people are being bombarded daily with information and where, too often, the lowest common denominator wins out. “I believe the prognosis for newspapers is actually quite different to conventional wisdom. To use the parlance of the day, at Independent News & Media we see newspapers as the ultimate browser, where in essence, someone else has done the hard work for you and delivered the serendipity of life in a concise, colorful, and portable way. All for half the price of a cup of coffee.” If only the financial analysts in the City of London and on Wall Street would take note! |
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